Cooliris Self-Help

Fix common issues affecting Internet Explorer

If you are using Internet Explorer and are experiencing suboptimal performance, complete all four actions below.

Allow toolbars and extensions

1. Go to Tools > Internet Options > Privacy.
2. Ensure that "Disable Toolbars and Extensions when in Private Browsing starts" is not checked.
3. Go to the Security tab.
4. Make sure Security level is set to Medium-High. If it is Custom, click "Default Level."
5. Click "OK."

Delete browsing history

1. Go to Safety > Delete Browsing History (in IE7, Tools > Delete Browsing History).
2. Make sure both "Temporary Internet Files" and "Cookies" are checked.
3. Click "Delete".

Confirm Cooliris is enabled

1. Go to Tools > Manage Add-ons.
2. Make sure both Cooliris extensions are Enabled.

Ensure Cooliris is compatible for all views (for IE8 only)

1. Go to Tools > Compatibility View Settings.
2. Remove "cooliris.com" from the list, if it is listed.
3. Uncheck the box "Include updated website lists from Microsoft."
4. Click "Close."
5. Go to res://iecompat.dll/iecompatdata.xml in your browser.
6. Verify that Cooliris doesn't appear anywhere in the list.

When you've completed the above, close all IE Windows and restart your computer.

From here: http://www.cooliris.com/support

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